Payment
We accept various types of payments, including Visa, Mastercard, Maestro, and American Express. See the full list in our Payment Policy.
Yes, your payment information is encrypted and secured using industry-standard encryption. More details are available in our Payment Policy.
If your payment fails, your order will automatically be canceled. Learn more in our Payment Policy.
If your card is approved, the payment amount is reserved immediately. For more details, check our Payment Policy.
No, you cannot change the payment method once the order has been processed. See more in our Payment Policy.
Shipping
Orders typically arrive within 4-13 business days, depending on the location. Full details are in our Shipping Policy.
Yes, we offer free shipping for UK mainland orders. Additional fees may apply for international shipments. Check out more in our Shipping Policy.
Once your order ships, you will receive a tracking number via email. You can track your package through links in our Shipping Policy.
Contact us as soon as possible to change your address, but we cannot guarantee changes after processing. Full details are in our Shipping Policy.
Return and reshipping costs may apply if the package is undeliverable. See more in our Shipping Policy.
Privacy
We collect browsing data, IP addresses, and other information to enhance user experience. For complete details, refer to our Privacy Policy.
Cookies are used to improve site functionality and user experience. Learn more in our Privacy Policy.
Yes, you can manage cookies through your browser settings. For more guidance, see our Privacy Policy.
Some data is shared with third parties like Google Analytics. For more, read our Privacy Policy.
You have the right to access, modify, or delete your data. Read more in our Privacy Policy.
Terms and Conditions
You can cancel your purchase within 30 days. Full details are in our Terms and Conditions.
Defective products can be returned or exchanged. Learn more in our Terms and Conditions.
Yes, once your order is confirmed, prices are fixed. Learn more in our Terms and Conditions.
Return Policy
You have 30 days from delivery to return a product. Full details are in our Return Policy.
The customer covers return shipping unless the product is defective. For more details, check our Return Policy.
Refunds are processed within 7 working days after the product is received. Learn more in our Return Policy.
Items must be unused and in their original packaging. See our Return Policy for more information.
We cover return shipping for defective products. See the full process in our Return Policy.
Still have any questions? Please don't hesitate to get in contact. We are happy to help!